Last updated: 1st January 2026
venira S.L. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you visit our website or use our debt management services. We are the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR).
The data we collect includes information you provide directly to us and information we collect automatically when you use our services. Our data collection practices are designed to provide you with the best possible service whilst maintaining your privacy.
We use the information we collect to provide, maintain, and improve our debt management services. How we use your information depends on the legal basis for processing and the specific purposes outlined below.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about our use of cookies, please refer to our Cookie Policy.
Under GDPR, we process your personal data based on the following legal grounds:
We do not sell your personal data to third parties. We may share your information in the following circumstances:
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. The retention period varies depending on the type of data and the purpose for processing. Generally, we retain client data for a period of seven years after the completion of services, in accordance with legal and regulatory requirements. Website analytics data is typically retained for up to 26 months.
Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
As we operate within the European Union, your personal data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us using the details below. We are committed to addressing your concerns and responding to your requests in a timely manner.
Company: venira S.L.
Address: Calle Real 71, 48365 Bilbao, Basque Country, Spain
Email: privacy@venira.world
Phone: +34 944 841 458
Registration Number: B-90231487
You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable laws. In Spain, this is the Agencia Española de Protección de Datos (AEPD).